Terms of Service, Social Surge

Last updated: 9 July 2026

What are the key terms of working with Social Surge?

Social Surge DM LTD provides PPC management and related services on rolling monthly agreements governed by the laws of England and Wales. Clients retain ownership of their ad accounts and data, fees are agreed in writing before work begins, and either party may terminate with notice as set out in the service agreement.

1. About These Terms

These terms of service ("Terms") govern your use of this website and set out the general basis on which Social Surge DM LTD ("Social Surge", "we", "us"), a company registered in England and Wales with its principal place of business in Bristol, United Kingdom, provides digital marketing services. Specific engagements are governed by a written service agreement or proposal; where that document conflicts with these Terms, the service agreement prevails.

2. Services

We provide pay-per-click (PPC) advertising management, including Google Ads and Meta Ads management, AI performance infrastructure, auditing and related consultancy services. The scope, deliverables and fees for any engagement are set out in the applicable service agreement.

3. Client Accounts and Data

Clients retain ownership of their advertising accounts, analytics properties and associated data at all times. We work within accounts owned and controlled by the client.
Clients grant us the access necessary to perform the services and warrant that they are entitled to grant such access.
On termination, we relinquish access; account history, campaigns and data remain with the client.

4. Fees and Payment

Fees are agreed in writing before work begins and are payable monthly in advance unless otherwise agreed.
Advertising spend is paid by the client directly to the advertising platforms and is separate from our management fees.
Late payment may result in suspension of services. We reserve statutory rights to interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998.

5. Term and Termination

Unless otherwise agreed in writing, engagements operate on rolling monthly agreements. Either party may terminate by giving notice as specified in the service agreement. Termination does not affect accrued rights or fees due for services already performed.

6. Client Obligations

Clients agree to provide timely access, information and approvals reasonably required to deliver the services; to ensure their products, website and landing pages comply with applicable law and advertising platform policies; and to maintain sufficient budget with the advertising platforms.

7. Performance

We will perform the services with reasonable skill and care. Advertising performance depends on factors outside our control, including platform algorithms, market conditions, competition and the client's website and products, and, unless expressly stated in a service agreement, we do not guarantee specific results, rankings, ROAS or revenue outcomes. Historical results and case studies are illustrative and not a promise of future performance.

8. Intellectual Property

Campaign assets created specifically for a client under a paid engagement belong to the client on payment of the relevant fees. Our pre-existing tools, processes, know-how and infrastructure (including our AI performance infrastructure) remain our property.

9. Confidentiality

Each party will keep the other's confidential information confidential and use it only for the purposes of the engagement, except where disclosure is required by law. We may refer to anonymised results in case studies unless the service agreement provides otherwise.

10. Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded. Subject to that: (a) we are not liable for indirect or consequential loss, loss of profit, revenue, data or goodwill; (b) our total aggregate liability arising out of or in connection with an engagement is limited to the management fees paid by the client in the twelve months preceding the event giving rise to the claim; and (c) we are not liable for the acts, omissions or policy decisions of third-party advertising platforms.

11. Website Use

Content on this website is provided for general information and does not constitute professional advice. We make reasonable efforts to keep content accurate but give no warranty as to its completeness. You may not scrape, republish or misuse content from this site other than as permitted by law.

12. Governing Law

These Terms and any dispute or claim arising out of them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

13. Contact

Questions about these Terms: hello@social-surge.co.uk · +44 7796 374 758 · Social Surge DM LTD, Bristol, United Kingdom.